Q1: How can I place an order on your website? A: Placing an order is easy! Simply browse our products, select the items you wish to purchase, and add them to your cart. Once you have finished shopping, proceed to the checkout page, where you will enter your shipping and payment information. After confirming your order, you will receive a confirmation email with the details of your purchase.

Q2: What payment methods do you accept? A: We accept several payment methods to provide convenience and flexibility to our customers. You can pay for your order using major credit cards, such as Visa, Mastercard, and American Express. We also offer payment options like PayPal and Apple Pay.

Q3: How long will it take to receive my order? A: The delivery time depends on various factors, including your location and the shipping method chosen. Once your order is placed, we strive to process and ship it within 1-2 business days. Delivery times typically range from 3-7 business days within the continental United States. International shipping may take longer. You will receive a tracking number to monitor the progress of your shipment.

Q4: Can I return or exchange a product if I'm not satisfied? A: Yes, we have a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. Please ensure the product is in its original condition and packaging. Contact our customer support team with your order details, and they will guide you through the return or exchange process.

Q5: Do you offer international shipping? A: Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to check if we deliver to your location. Please note that international shipping may incur additional fees, including customs duties and taxes, which are the responsibility of the customer.

Q6: How can I track my order? A: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the courier's tracking portal.

Q7: What if I have a question or need assistance? A: We are here to help! If you have any questions, concerns, or need assistance with your order, please don't hesitate to contact our customer support team. You can reach us via email at support@primitiveopenmarket.com or by using the contact form on our website. We strive to respond promptly and provide you with the assistance you need.